Frequently Asked Questions
Everything you need to know about shopping with Koreabe.
What are your shipping times and costs?
We offer standard and expedited shipping options. Standard shipping typically takes 5-10 business days, while expedited delivery takes 2-4 business days. Costs are calculated at checkout based on your location and order weight.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original, unused condition with all packaging intact. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
Koreabe accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your products authentic and high quality?
Absolutely. We source our products directly from reputable manufacturers and authorized distributors to ensure that every item you receive meets our strict quality and authenticity standards.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 1 hour of placement, and we will do our best to accommodate your request.